Bulverde-San Antonio

WE SERVICE WHAT WE SELL!


Please note that all appliances sold by Parrish & Company are serviced directly by the manufacturer.


At Parrish & Company, we take pride in providing professional, friendly service to every customer.

CONTACT US FOR SERVICE






We appreciate knowing about your experiences at Parrish & Company. Please contact customercare@parrishtx.com to provide feedback.

GARAGE DOORS

CABINETRY & APPLIANCES

• Professional kitchen design pros on staff
• 3D renderings of your custom design
• Assistance with product selection
• Our installation team ensures everything is right

FIREPLACES

• 26-point new product inspection at trim-out
• Homeowner orientation, if desired
• Installation of natural gas log set purchased at Parrish
• Glass door/decorative front installation
• Remote control installation for units with wall switch
• Fan kit installation on select fireplaces
• Annual tune-ups for gas direct vent and top vent models
• Installation of natural gas log set purchased at Parrish

DESIGN YOUR OWN FIREPLACE

Explore Heat&Glo models, get inspired, and create your dream fireplace. Use on select IOS devices to zoom in, rotate and see fireplaces in your home. Imagine the possibilities! https://www.heatnglo.com/ideas/design-your-fireplace

GAS LOG SET PREPARATION & INSTALLATION TIPS:

1) Measuring your fireplace is an essential starting point of the process. Use the Measurement Form below as a guide, then email it to kelly@parrishtx.com for assistance on selecting a gas log set. Please note that a photo of your fireplace is required. This is used to verify the existence and location of the gas line.
Gas Log Measurement Form (PDF)
Gas Log Measurement Form (Excel)

2) Please review the Gas Line Measurement photos below that show the precise measurements you will need. A plumber’s services may be needed to cut the feeder line prior to installation. This will help ensure that your gas log set is centered in the fireplace.
Gas Line Measurement (PDF)

HOW TO FIND YOUR FIREPLACE MODEL & SERIAL NUMBER

Each fireplace and insert has a rating plate which contains your model number and serial number. Gas and wood burning fireplaces have a rating plate in the control compartment area, under the smoke shield or on the firebox side column. Gas and wood burning inserts have a rating plate in the control compartment area, under the ash lip or on the firebox side. The rating plate for an electric fireplace is located on the firebox ceiling. For more information, watch this video:
https://www.heatilator.com/owner-support/use-and-care-videos/locating-your-model-and-serial-number

No Power? You can still operate your Heatilator Gas Fireplace.
https://www.heatilator.com/owner-support/troubleshooting-and-faqs/power-outage



With more than 50 years experience, let us help you with your next project.